Towards Usable Blockchain Interfaces – Onboarding Non-Users to Cryptocurrency

Cryptocurrencies have gained attention in the public eye increasingly. A 2018 study found that two thirds of European consumers are aware of cryptocurrencies. Yet, less than 10% of people surveyed actually bought cryptocurrency. One possible explanation is the high (technical) understanding required to engage with the technology.

The goal of this thesis is to investigate how novel onboarding strategies affect user experience for users who previously did not engage with cryptocurrency technology. How do existing Coin Management Systems (Wallets) approach the onboarding of new users? At which points do new users struggle during the initial setup? How can effective onboarding facilitate a better user experience?

Tasks

• Review of related literature

• Analyze and categorize existing wallets

• Design and conduct user study (with cryptocurrency non-users)

• Development and implementation of an effective onboarding system

• Evaluation of the implemented system

Preferred Qualifications

• Independent thinking and creative problem solving

• Interest in designing and conducting user studies

• Knowledge in the area of human computer interaction

• Web Development Experience

• Interest in crypto currencies

Related Work

• https://link.springer.com/chapter/10.1007/978-3-662-54970-4_33

• https://think.ing.com/uploads/reports/ING_International_Survey_Mobile_Banking_2018.pdf

• https://psycnet.apa.org/record/2010-06019-002

• https://dl.acm.org/citation.cfm?id=3027128

• https://ieeexplore.ieee.org/abstract/document/8631433

• https://link.springer.com/chapter/10.1007/978-3-319-70284-1_2

• https://www.useronboard.com/The-Elements-of-User-Onboarding-Intro.pdf

• https://www.appcues.com/blog/user-onboarding-ui-ux-patterns